Terms of Use Agreement for the "Drynix" Platform

First: Definitions

• Platform / Service: Refers to the Drynix software, a cloud system for managing and operating laundries and tracking financial and administrative operations, whether through the website or mobile applications.
• User: Any natural or legal person who registers on the platform or uses its services.
• Subscription: The annual fee paid by the User in exchange for using the Service.
• Data: Any information entered or stored through the platform by the User.

Second: Nature of the Service

The Drynix platform enables users to manage laundry businesses of all sizes in a secure, easy-to-use, cloud-based way.

The Service is provided on the basis of a paid annual subscription, with a free 14-day trial period available for new users.

Third: Registration and Use

• The User must provide accurate and correct information upon registration and must keep login credentials confidential.
• The Company has the right to suspend or cancel any account if a violation of these terms or misuse of the platform is proven.
• The User bears full responsibility for all activities carried out through their account.

Fourth: Subscriptions and Payment

• The establishment's commercial registration must be provided to confirm and activate the subscription.
• The annual subscription is paid according to the prices specified on the website at the time of subscription.
• If the subscription is not renewed by the specified date, the Company has the right to suspend access to the account until payment is made.
• The amount paid is non-refundable after the Service has been activated, except in cases approved by the Company in accordance with its policy.

Fifth: Data and Privacy

• Data is stored on secure servers in Europe in accordance with security and data protection standards.
• The Company does not sell or share user data with any third party except with the User's consent or pursuant to a legal order.

The User has the right to request a copy of their data or its deletion upon termination of the contractual relationship, in accordance with the platform's Privacy Policy.

Sixth: Software Changes and Updates

• Cetrosoft Digital Solutions reserves the right to "develop, update, or modify the Drynix platform from time to time" by adding new features, improving performance, fixing technical errors, or updating the interface or components, without prior notice, in accordance with its policy.
• Some updates may require a temporary suspension of the Service for maintenance or upgrade purposes, and Users will be notified whenever possible.
• These modifications are intended to improve the quality, security, and stability of the Service, and do not create any obligation to provide specific features in the future.
• The Company has the right to modify or update subscription plans or pricing in line with technical or market changes, provided that Users are notified a reasonable period before the modification takes effect.
• A User's continued use of the platform after updates or modifications have been implemented constitutes their implicit consent to those changes.

Seventh: Intellectual Property

The "Drynix cloud software" is considered a registered technical asset protected under the local and international laws governing intellectual property rights. This protection includes:

• Copyright: This includes all source code, designs, graphical interfaces, and content within the system.
• Patents: Cetrosoft Digital Solutions reserves the right to register any innovations or unique technologies used in the software.
• Trademarks: The Drynix name, logos, and any visual or textual elements associated with the system are registered trademarks that may not be used without permission.

Eighth: Service Level Agreement (SLA)

The Company is committed to providing the highest level of availability and stability for the cloud system, targeting an uptime rate of no less than 99% annually, excluding scheduled maintenance or circumstances beyond its control.

Ninth: Termination

• Either party has the right to terminate the contractual relationship by notifying the other party.
• Upon termination, the User retains the right to receive a copy of (their data in Microsoft Excel file format) within a period not exceeding 30 days.
• The Company has the right to immediately suspend the Service in the event of misuse or violation of regulations and laws.

Tenth: Limitation of Liability

The Company shall not be liable for any indirect damages or loss of profits resulting from the use of the Service.

Eleventh: Modifications to the Terms

The Company has the right to modify these terms at any time, and such modifications shall be effective from the date they are published on the website.

Your continued use of the Service after a modification is published constitutes your implicit acceptance of the new terms.

Twelfth: Governing Law and Jurisdiction

This agreement is governed by the laws and regulations of the Arab Republic of Egypt, and jurisdiction shall lie with the courts within that country.

Thirteenth: Contact

For any inquiries or feedback, you can contact us via email:

📩 support@drynixapp.com