Privacy Policy for the "Drynix" Platform

Provider: Cetrosoft Digital Solutions ("we", "the Company")

Cetrosoft Digital Solutions respects the privacy of Drynix platform users and is committed to protecting their personal data according to the highest standards of security and transparency. This policy explains how data is collected, used, and stored when you use the platform through the website or mobile applications. Your use of the platform constitutes your acknowledgment and acceptance of this policy.

First: Data We Collect

Registration data: name, email address, phone number, establishment name.
Subscription and payment data: billing details and payment methods via secure providers.
Usage data: usage patterns, login history, system settings.
Operational data: customer information, orders, invoices, and employee records entered by the User into the platform.
Device and connection data: device type, operating system, and IP address for security and analysis purposes.

Second: How We Use Data

Operating the platform and providing technical support.
Processing subscriptions, invoices, and service renewals.
Communicating with the User regarding updates, maintenance, or changes to the terms.
Analyzing performance to develop the Service in the future.
Complying with legal and regulatory requirements.

Third: Data Storage and Protection

Data is stored on secure servers in Europe in accordance with adopted data protection standards (GDPR).

Encryption technologies and secure connections (SSL/TLS) are used to protect data during transmission and storage.

Access to data is restricted to authorized employees bound by confidentiality obligations.

Fourth: Data and Privacy

The Company does not sell or share user data with any third party except with the User's consent or pursuant to a legal order.
The User has the right to request a copy of their data or its deletion upon termination of the contractual relationship.

Fifth: Cookies

The platform uses cookies to improve the user experience and analyze performance. Users may adjust their browser settings to disable cookies, noting that this may affect some platform functionality.

Sixth: User Rights

Requesting access to their personal data.
Requesting the update or correction of any inaccurate data.
Requesting the deletion of their data or restriction of its use.
Opting out of marketing communications.

To exercise any of these rights, please contact us at support@drynixapp.com

Seventh: Data Retention

Data is retained for as long as the account remains active. Upon account termination, data is deleted within a period not exceeding 30 days, unless otherwise required by law.

Eighth: Account Security

The User is responsible for maintaining the confidentiality of their account login credentials. All activities carried out through the account are deemed to be performed by the User unless proven otherwise.

Ninth: Policy Updates

The Company may update this policy from time to time for technical or legal reasons. A User's continued use of the Service after an update is published on this page constitutes their implicit acceptance of the updated version.

Tenth: Terms Modifications

The Company has the right to modify this policy at any time, and modifications become effective immediately upon publication; your continued use of the Service constitutes acceptance of those modifications.

Eleventh: Contact

For any inquiries or feedback regarding this policy, you can contact us via email:

📩 support@drynixapp.com